Integrated Management System
Internal auditor of Integrated Management Systems (ISO 9001:2015, ISO 14001:2026, ISO 45001:2018)
Online or in-store | 3 days
About the training
Preparatory training for conducting internal audits according to the following standards: ISO 9001:2015 - Quality Management System, ISO 14001:2026 - Environmental Management System and ISO 45001:2018 - Occupational Health and Safety Management System.
Training duration: 3 days / 24 hours
Document confirming: "Internal Auditor of Integrated Management Systems" Certificate„
Training objective
This is a three-day (24-hour) practice-oriented training during which:
- you will gain comprehensive knowledge of the auditor's work methodology
- you will gain practical skills in preparing and conducting audits and preparing substantive and complete audit reports
- you will learn to wisely initiate and/or evaluate improvement actions undertaken by the organization
- you will learn the principles of effective communication and effective management of a team of auditors
- You will also learn how to best interpret the provisions contained in the standards: ISO 9001, ISO 14001, ISO 45001 and ISO 19011, what to avoid and who and why will be perfect as an internal auditor
Our trainers will help you effectively acquire knowledge. Thanks to their many years of experience and constant exchange of knowledge with other Quality Austria experts, they can filter and reject everything that is not important during a given training session, focusing instead on what is most valuable and useful for the participants.
Training recipients
Who may benefit from participating in the training:
- People who are or would like to become internal auditors and who want to consolidate and expand their knowledge and skills in this area
- People with 2-3 years of experience in the area of integrated management systems who would like to update their knowledge and develop their skills
- Those who already have specific knowledge of the principles of quality management, environmental management and occupational health and safety management in accordance with the standards: ISO 9001, ISO 14001, ISO 45001 and would like to learn more about how to assess the effectiveness of their implementation methods in the organization
- Representatives of Integrated Management Systems ISO 9001, ISO 14001 and ISO 45001 responsible for the implementation, maintenance and improvement of Integrated Management Systems in accordance with the amended standards, who are also interested in methods of assessing and verifying the results of their work
- Managers who want to improve their qualifications in the field of integrated management systems (ISO 9001, ISO 14001, ISO 45001)
- Consultants and advisors who want to expand their knowledge of the revised ISO 9001, ISO 14001, ISO 45001 standards and learn more about good practices in their implementation in the organization
Course of training
Introduction to management systems:
- Impact of Annex SL
- Discussion of the concept of management system models with a practical approach ISO Canvas
- Objectives of management systems
- Management principles
- Process approach
- PDCA cycle
- Key terminology
Introduction to auditing:
- Auditor competencies and assessment
- Personal characteristics
- Knowledge and skills
- Criteria and evaluation
- Conformity assessment - principles
- Audit program management
- Roles and responsibilities
- Competencies
- Scope of the program
- Audit methods
- Audit team
- Program monitoring, review and assessment of feasibility, improvement
Requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 standards from the auditor’s point of view (Analysis of common requirements, analysis of specific requirements, application examples, evidence of compliance with requirements):
- Organizational context
- Interested parties
- Scope of the management system
- Leadership and commitment
- Customer orientation
- Politics
- Role, responsibilities and powers
- Employee consultation and participation
- Planning
- Environmental aspects
- Life cycle
- Threat identification
- Approach to risk and opportunity
- Compliance obligations
- Legal requirements
- Goal management
- Change management
- Resource management
- Competences and awareness
- Communication
- Supervision of documented information
- Operational activities
- Shopping
- Contractors
- Supervision of outsourced processes, products and services provided externally
- Information for suppliers
- Requirements for products and services
- Emergency preparedness and response
- Design and development of products and services
- Production and service delivery
- Identification and traceability
- Property belonging to customers or suppliers
- Quality assurance and post-delivery performance
- Change supervision
- Exemption of products and services
- Monitoring non-compliant outputs
- Evaluation of the effects of activities, monitoring, measurement, analysis and evaluation
- Customer satisfaction
- Conformity assessment
- Internal audits
- Management Review
- Incidents, non-conformities and corrective actions
- Continuous improvement
- Documented information
Conducting an audit (Analysis of ISO 19011:2018 guidelines, case study, exercises and simulations, presentations):
- Activities before the on-site audit begins
- Feasibility assessment
- Preparation and planning of audit activities
- Team management
- Roles and responsibilities in auditing
- Audit methods
- Sampling
- Review of documented information
- Information collection and verification
- Development of audit findings
- Inference
- Conducting a closing meeting
- Preparation and dissemination of the audit report
Exam:
- Multiple choice test with one correct answer (40 questions)
- Problem-solving tasks (4 practical descriptions of audit events)
